Search

Language:  

Available article translations:

Paper size which is selected on client side is not confirmed at published application's print preferences

APPLIES TO:
  • Parallels Remote Application Server 16.2

Symptoms

Since upgrading to RAS v16.2, paper size which you selected locally at Print Preferences is not redirected to published application print preferences.

Resolution

Please upgrade to v16.2.3 (19419) or newer

Workaround

1. At Parallels Client got to Connection Properties > Printing tab > Options > select Use client preferences for all printers

 

2. Re-login to Farm and launch the application. A local printer preferences dialog will open when you click Print in an application. The dialog will contain a full set of options for a particular printer that you have installed on your local computer including paper size setting.




8c1bd7ac0efc8c4ffbb530ad3ab16fae 1d70d1f9c41d01c5f7202a4290e434e1

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No