Promotion of backup Publishing Agent to the master role results to agents failure

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Symptoms

Cause

Licensing.db file corruption

Resolution

On the affected server, do the following:

  1. Stop*RAS Redundancy* and RAS Publishing Agent services.
  2. Rename (or delete) Licensing.db from C:\Program Files (x86)\Parallels\ApplicationServer\AppData
  3. Start the services from step 1 back.
  4. Initiate promotion to the Master role once again.

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