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Two-factor authentication for Parallels account

APPLIES TO:
  • Parallels Desktop for Mac Business Edition
  • Parallels Desktop for Mac Home Edition
  • Parallels Desktop for Mac Pro Edition
  • Parallels Access
  • Parallels Remote Application Server

The Parallels account security settings have a two-factor authentication, which allows you to restrict access to your Parallels account to approved and confirmed devices and web browsers. This gives you an extra layer of protection for your Parallels account data against unauthorized access. This is particularly important if you are using remote computers with Parallels Access, or being an administrator of business account.

Parallels highly recommends to keep the two-factor authentication enabled. If you intend to disable this feature, please secure your account with a unique and complex password, which consists of at least 8 random letters, digits and symbols, and contains both uppercase and lowercase. Don't use a password that has already been used for online marketplaces, social networks or other web portals.

To manage the Authentication setting, follow these steps:

1. Log in to your Parallels account at my.parallels.com

2. Click on the user icon at the top right corner and select Security Settings.

3. Click on the drop-down list under Authentication and Recovery settings.

The available options are:

On: (recommended) Whenever an attempt to login to your Parallels account is made from an unrecognized and unapproved device or web browser, Parallels My Account requests your approval by sending you a confirmation email. Once the specified device or web browser is confirmed, you can use it to access your Parallels account. This has to be done only once for a specific device or web browser.

Auto: Same as the "On" option, but the access confirmation is required only if your account has critical resources like remote computers registered in Parallels Access or business inventory items (such as Parallels Desktop Business computers, Remote Application Server farms or Parallels Mac Management proxy servers).

Off: (not recommended) Device or web browser validation is disabled. When this option is selected, your Parallels account can be accessed from unrecognized devices and web browsers.

 




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