Unable to add a 3rdparty cert to HALB - "Invalid private key" error

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Information

When generating a CSR for HALB, private key is not generated in the %Programfiles(x86)%\Parallels\ApplicationServer\AppData\HALB\*, preventing adding a 3rdparty cert.

Follow this workaround:

  1. Go to HALB > LB SSL Payload > Configure.
  2. Mode > SSL Offloading > Configure.
  3. Generate a CSR > copy it and close the CSR window.
  4. Private key field is populated > click OK to close SSL properties window.
  5. Private key is now generated in%Programfiles(x86)%\Parallels\ApplicationServer\AppData\HALB\* and cert created from CSR is added successfully afterwards.

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