Symptoms
- The farm is activated via SPLA license key
Once the Backup Publishing Agent server promoted to master, daily peak usage reports are not being sent to MyAccount
Cause
Known issue in Parallels Remote Application Server v15.0
Resolution
Upgrade to the most recent version of Parallels Remote Application Server
Workaround
1) Promote the initial Publishing Agent server back to Master role.
2) On this server please reactivate the product (re-insert your license key and hit "Activate")
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