System service failed to start

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Symptoms

Installing Parallels Remote Application Server fails with the following error:

Service RAS RD Session Host Agent (2XAgent.exe) failed to start. Verify that you have sufficient privileges to install system services.
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Cause

User that is logged on does not have sufficient privileges to install system services.

Resolution

  1. Navigate to Group Policy Object Editor > Local Computer Policy.
  2. In the console tree, navigate to Computer Configuration > Windows Settings > Security Settings > Local Policies >User Rights Assignment.
  3. In the details pane, double-click Log on as a service.
  4. Click Add User or Group and add the account to the list of accounts that have the Log on as a service right.

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