Available article translations:

Unable to push Remote Application Server after upgrade to hot fix 4

  • Parallels Remote Application Server 15.0


  • Unable to push Remote Application Server v15.0.3837 getting an error:

    <hostname>: Failed to copy RASInstaller*.msi.
    <hostname>: Please make sure that any firewall is configured correctly and that UAC and simple file sharing are disabled.


  1. Right-click on the Desktop > New > Shortcut:

  2. In the opened window specify the path to 2XConsole.exe. Default is

    C:\Program Files (x86)\Parallels\ApplicationServer\2XConsole.exe

  3. Click Next > Finish.

  4. Right-click created shortcut and make sure that Start in field is set to the directory where 2XConsole.exe is located, e.g. "C:\Program Files (x86)\Parallels\ApplicationServer":

  5. Navigate to directory where 2XConsole is located, e.g. "C:\Program Files (x86)\Parallels\ApplicationServer\" and make sure that RASInstaller* is located in this directory:

    if there is no installer, it should be copied manually.

  6. Run Remote Application Server Console from the created shortcut and check the issue.

1d70d1f9c41d01c5f7202a4290e434e1 17333b9b93206d7dd8962eace050749d

Was this article helpful?
Tell us how we may improve it.
Yes No