How to collect full memory dump of Remote Application Server process?

0 users found this article helpful


In some of the cases (for example high CPU or memory utilization) full memomy dump of the specific process may be required for further troubleshooting. This articles describes how to do that using ProcDump utility:

Prepare ProcDump tool to collect dump:

Collect procdumps of Publishing Agent service:

Example of successful completion:


NOTE: In case of the issue with Publishing Agent, the dumps of Redundancy services will be required as well:

Collect procdumps of RD Session Host Agent service:

Collect procdumps of SecureClientGateway service:

Collect procdumps of Enrollment service:

Collect procdumps of VDI Agent service:

Collect procdumps of Universal Devices service:

Was this article helpful?

Tell us how we can improve it.