To collect full memory dump from Parallels Mac Management Proxy service follow the steps below:
Go to the server were Parallels Mac Management Proxy is installed.
Download ProcDump using the link: Download ProcDump.
Unzip the file.
Run Command Prompt as administrator.
NOTE: you may also use Windows PowerShell(in "as administrator" mode) as well.
Run the following command:
C:\dumps\procdump.exe -ma pma_isv_proxy_service
Note that archive will have procdump64.exe which should NOT be used. Use procdump.exe.
Replace 'C:\dumps\procdump' with the path to the procdump.exe file
Dump will be generated in the folder.
The file's name should be similar to: pma_isv_proxy_service.exe_xxxxxx_yyyyyy.dmp
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