Parallels Access Web Console asks for Windows user account password when there is none

4 users found this article helpful

Symptoms

Cause

Windows operating system security restriction for accounts with blank password.

Resolution

Once you have local access to the computer please hit Ctrl+Atl+Del > Change a password > and set up a password for your user account, e.g. '123' - even this simple password will be enough to be able to login into your user account remotely via the Parallels Access Web Console.

Was this article helpful?

Tell us how we can improve it.