Parallels Access Web Console asks for Windows user account password when there is none

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Symptoms

Cause

Windows operating system security restriction for accounts with blank password.

Resolution

Once you have local access to the computer please hit Ctrl+Atl+Del > Change a password > and set up a password for your user account, e.g. '123' - even this simple password will be enough to be able to login into your user account remotely via the Parallels Access Web Console.

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