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Available article translations:

Parallels Access support

APPLIES TO:
  • Parallels Access

On Android:

Click on the vertical ellipsis button (3-dots additional options button) at the right top corner > Troubleshooting > Request Support.

In iOS:

Click on the question mark button at the right top corner > Troubleshooting > Request Support.

In Parallels account:

  1. Sign in to your Parallels account and go to the Support page.
  2. Select your product and the category of your question. Enter a short issue description or key words into the search box.
  3. If you don't find the solution you are looking for, click Request Support and proceed to the Support contact options.

 

 




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