Available article translations:

How to get Parallels Access support?

  • Parallels Access


You can contact Support right from your mobile device.

On an Android device:

Click on the vertical ellipsis button (3-dots additional options button) at the right top corner > Troubleshooting > Request Support.

On a iOS device:

Click on the question mark button at the right top corner > Troubleshooting > Request Support.

  • Self-Service Resources

Prior to contacting our Support Team, the best place to find answers to your questions is to search our FAQ, Knowledge Base or Parallels Forums.

  • Email Support

To get email support for Parallels Access fill in the form on this page and submit the support request.

  • Phone support

You can reach Parallels technical support team using one of the following options available at

  • call Parallels using a toll-free or an international number;
  • call Parallels using Skype or Click-To-Call option.

Note: Parallels Access Support is only provided in English.

  • Tweet Us!

Follow @ParallelsCares, tweet us your questions and read our Parallels Support Tips and Tricks each day!


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