Click on the vertical ellipsis button (3-dots additional options button) at the right top corner > Troubleshooting > Request Support.
Click on the question mark button at the right top corner > Troubleshooting > Request Support.
In Parallels account:
- Sign in to your Parallels account and go to the Support page.
- Select your product and the category of your question. Enter a short issue description or key words into the search box.
- If you don't find the solution you are looking for, click Request Support and proceed to the Support contact options.