You can contact Support right from your mobile device.
On an Android device:
Click on the vertical ellipsis button (3-dots additional options button) at the right top corner > Troubleshooting > Request Support.
On a iOS device:
Click on the question mark button at the right top corner > Troubleshooting > Request Support.
- Self-Service Resources
- Email Support
To get email support for Parallels Access fill in the form on this page and submit the support request.
- Phone support
You can reach Parallels technical support team using one of the following options available at https://www.parallels.com/products/access/support/:
- call Parallels using a toll-free or an international number;
- call Parallels using Skype or Click-To-Call option.
Note: Parallels Access Support is only provided in English.
- Tweet Us!
Follow @ParallelsCares, tweet us your questions and read our Parallels Support Tips and Tricks each day!