Symptoms

Parallels Desktop crashes unexpectedly when the virtual machine is running.

You have a MacBook Pro with a discrete video card installed:

15-inch, Late 2008

17-inch, Early 2009

15-inch and 17-inch, Mid 2009

15-inch, Mid 2010 and later

17-inch, Mid 2010 and later

Retina, Mid 2012

15-inch, 2013 and 2014

Resolution

Please update Parallels Desktop 10 to the latest build:

• Download the latest build of Parallels Desktop 10 here, then install it by following KB #116989 How to install or upgrade to Parallels Desktop 10.