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Error 1714 while installing Parallels Tools

APPLIES TO:
  • Parallels Desktop for Mac Home Edition
  • Parallels Desktop for Mac Pro Edition

Symptoms

  • Error 1714. The older version of Parallels Tools cannot be removed.

The error message while uninstalling Parallels Tools: *Error applying transforms. Verify that the specified transform paths are valid. * Parallels Tools installation fails at 15%.

Cause

Broken or cleaned Windows system installation cache.

Resolution

  1. Isolate Windows from Mac.
  2. Download Program Install and Uninstall Troubleshooter from Microsoft
  3. Uninstall Parallels Tools using the Program Install and Uninstall Troubleshooter: On the first screen select Uninstallation, then find Parallels Tools in the list and follow on-screen instructions.
  4. Reboot the virtual machine.
  5. Install Parallels Tools (in Parallels Desktop menu bar choose Actions > Install Parallels Tools).
  6. Now revert the changes from Step 1 to return back the integration between Mac and Windows.



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