What Network Ports Should Be Open to Ensure Stable Connection for Parallels Access

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Symptoms

Cause

Network port necessary for Parallels Access to establish connection to the remote computer is blocked or closed.

Resolution

To ensure the full connection quality please make sure the following network port is not blocked on both remote computer and Parallels Access sides:

    443:TCP

To make sure sound can be heard through Parallels Access please make sure it is not turned off

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