Information

Parallels Access can operate on both 3G and WiFi networks. To adjust your settings for the best performance please follow the general tips below:

1. Use broadband WiFi networks when possible for a more stable connection

2. Turn off "Use Detailed Log Messages" option:

   on iOS devices: Settings -> Access -> Troubleshooting

   on Android devices: Start Parallels Access, click on , choose Settings -> Troubleshooting

3. Turn off Sound when it is not necessary

   on iOS devices: Settings -> Access -> General -> Mute Sound

   on Android devices: Start Parallels Access, click on , choose Settings -> General -> Mute Sound

4. Turn off Microphone (iOS version only)

   Click on cogwheel icon in Parallels Access toolbar -> Microphone