Error: "Unable to connect to the Internet" when trying to download KAV, KIS or Mac Look

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Symptoms

You are unable to download Kaspersky Antivirus for Mac, Kaspersky Internet Security or Mac Look because of the error message:

Unable to connect to the Internet.


Cause

 

Solution

Solution:

- Open Terminal application on Mac located in Applications/Utilities/
- Copy the command below as is and paste it into Terminal:
 

sudo chmod a+w /Library/Parallels/Downloads



- Press "Enter". You may need to enter your Mac password and hit return
Try to download Kaspersky Antivirus for Mac, Kaspersky Internet Security or Mac Look

 


 

For proxy settings:

1) Please contact you system administrator for assistance. 

2) Disable proxy in System Preferences - Network - Active connection - Advanced... - Proxy

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