Error "Unable to Connect to server" while trying to install Kaspersky Internet Security 2012

3 users found this article helpful

Symptoms

While you are trying to install Kaspersky Internet Security (KIS) 2012, you get the error message:
 

Unable to Connect to server

 

Cause

It may be caused by a bad internet connection or faulty download link. 

Resolution

  1. Check the Internet Connection on both Mac and Windows virtual machine. If there is no Internet - please fix this issue first and re-run KIS installation from Virtual Machine top menu.
  1. If your Internet connection is fine - please copy and paste the direct download link of Kaspersky Internet Security in a Web browser on Windows virtual machine.

For proxy settings:

1) Please contact you system administrator for assistance. 

2) Disable proxy in System Preferences - Network - Active connection - Advanced... - Proxy

Was this article helpful?

Tell us how we can improve it.