While connecting from a Parallels Client, you encounter the following error:
However, licenses are shown as available from the Licensing pane within the Parallels Console.
Try the following steps to rectify the issue:
- Stop the Publishing Agent and Redundancy Services.
- Navigate to the installation directory > appdata folder.
- Rename licensing.db and sessioncache.db to another filename.
- Start the services back up. The two .db files above will be recreated for you automatically.
Once you've completed the steps above, perform a manual reactivation of the product from the Console.