Unable to start Parallels Desktop. Spinning wheel.

18 users found this article helpful

Symptoms

Unable to start Parallels Desktop. Only Spinning wheel appears.

alttext

Cause

Wrong permissions to the necessary folder on the Mac side.

Resolution

  1. Open Terminal application (Finder > Applications > Utilities > Terminal);

  2. Copy the following command, paste it into Terminal window and press Return:

      sudo chown -R root:wheel /Library/Preferences/Parallels
  3. Try to run Parallels Desktop now.

NOTE: Also, there might an alias called 'Parallels' in the /Library/Preferences directory instead of folder called 'Parallels'. In such case please remove an alias.

Was this article helpful?

Tell us how we can improve it.