Before upgrading Parallels Remote Application Server to v18.1 please make sure the known issues below are not critical for your environment.
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Known Issues
| Build number | Affected component | Description | Resolution/Workaround |
|---|---|---|---|
| v18.1.22733 | RAS Gateway | RDP-UDP Data tunneling may not work in some environments running RAS v18.1. | Fixed in build 18.2.0 (22866) |
| 18.1.22707 | HTML5 Gateway | In rare cases, while connecting to HTML5 Gateway, end-users may notice the error: 404 Not found. RAS SecureClientGateway failed to connect to HTML5 component. | Fixed in build 18.1.0.1 (22715) |
| Parallels Client | When a post-logon message is configured, v18.1 clients are not able to connect | Fixed in build 18.1.0.1 (22712) | |
| Printing, Device redirection |
After the upgrade, some of the files including 2xDevRedir.exe might be missing from the installation directory on an RDSH. This could result to inability to redirect printers and other devices | Fixed in build 18.1.0.1 (22715) | |
| VDI | Guest VMs are failing to create on the environments with multiple Domain Controllers | Fixed in build 18.1.0.2 (22724) | |
| A connection to a Guest VM can be made even when Guest Agent is in the Needs Update state. | Currently, RAS Farm supports RAS Agents running the same version. Please ensure that once upgraded, all RAS Agents are running the same version. | ||
| Users may not be added to the Remote Desktop Users group of the corresponding cloned Guest VM. | Fixed in build 18.1.0.2 (22724) | ||
| Persistent Guest VMs do not automatically start on power requests from users. | Fixed in build 18.1.0.1 (22715) | ||
| Parallels Client for macOS | Standalone client package, out of Apple App Store, cannot be installed on macOS 10.11. | Fixed in build 18.1.0.1 (22715) | |
| Parallels Client for Android | Published apps cannot be opened from a SAML-authenticated HTML5 Client if RAS Secure Client Gateway has a self-signed SSL certificate installed. | Fixed in build 18.2.0 (22866) |
Should you have any questions, please get in touch with Parallels Support: https://www.parallels.com/products/ras/support/
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