Getting the required Active Directory domain information to configure the Parallels Secure Workspace domain

Resolution

When setting up Parallels Secure Workspace, the first thing you should do is configure your Parallels Secure Workspace domain.

You can use the following PowerShell command to get all the necessary information from the Microsoft Windows Domain Controller:

Get-ADDomain | Select NetbiosName, DNSRoot, InfrastructureMaster, Distinguishedname | Format-List

Running this on a configured Domain Controller will generate the following output which you can use to fill in the required details in the System Settings > Global > Domains: click [Add].

The details obtained from the domain controller should be mapped to these Parallels Secure Workspace settings:

You can also use the following PowerShell command to see a full output of your domain configuration:

Note:
When using the FQDN (the output of 'InfrastructureMaster') of the domain controller as DC/LDAP Server in Parallels Secure Workspace, make sure that the appliance can resolve the DNS record of the FQDN. To make this possible, use internal DNS servers that can resolve each FQDN that will be entered into Parallels Secure Workspace under System Settings > Connectivity > DNS IP addresses. Else, use the IP address of the DC/LDAP Server.