In some of the cases an installation log file might be required for troubleshooting. This article describes how to generate such a log file.
- Open CMD and head to the directory where the installer is located.
Execute the command:
msiexec /i Installer_name.msi /L*V logfile_name.txt
- Resulting log file will appear in the same directory . Please compress it and provide to Parallels Support Team.
Below is an example of generating the log for Parallels Client installation: