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<title><![CDATA[Big files cannot be uploaded in Sitebuilder module File Download]]></title>
<link>http://kb.parallels.com/en/6344</link>
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			<h2 class="title">Big files cannot be uploaded in Sitebuilder module File Download</h2>
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					<div>Article ID: 6344&nbsp;</div>
					<div>Last Review: May,15 2009</div>
					<tr>
						<td>Author: </td>
						<td>Bezborodova Anastasiya</td>
					</tr>
					<br/>
					<tr>
						<td>Last updated by: </td>
						<td>Bezborodova Anastasiya</td>
					</tr>
					<strong>APPLIES TO:</strong>
					<div class="articleApplies">
						<ul>
							<li>Sitebuilder 4.x for Windows</li>
						</ul>
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					<h2>Symptoms</h2>
					Big files cannot be uploaded in File Download module through Sitebuilder Wizard. The following error is shown:<br /><br /><span style='font-family: courier new,courier;font-size: 12px;'>The file has not been uploaded. There is not enough disk space on the server where your site is hosted.</span><br /><br />I have verified that publishing host does have enough disc space and permissions are correct. Smaller files are uploaded without any problem.<br />How to resolve the problem?<br />
				</div>
				<div class="article-part">
					<h2>Resolution</h2>
					Maximum size of uploaded file is limited in IIS. <br />Through configuration of Parallels Plesk Sitebuilder it is possible to overwrite the value.<br /><br />It is recommended to enable and increase variables <strong>maxRequestLength </strong>and <strong>executionTimeout </strong>in file<strong> web.config</strong> on Sitebuilder server and publishing host.<br />Open file <strong>web.config</strong> and find directive <strong>httpRuntim</strong>e:<br /><br /><span style='font-family: courier new,courier;font-size: 12px;'>&nbsp; &lt;!--<br />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &lt;httpRuntime<br />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; executionTimeout=&quot;190&quot;<br />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; maxRequestLength=&quot;4096&quot;<br />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; /&gt;<br />&nbsp; --&gt;</span><br /><br />It is disabled by default. <br />Try uncommenting it and increase default values. For example:<br /><br /><span style='font-family: courier new,courier;font-size: 12px;'>&nbsp; &lt;!-- --&gt;<br />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &lt;httpRuntime<br />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; executionTimeout=&quot;900&quot;<br />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; maxRequestLength=&quot;10960&quot;<br />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; /&gt;<br />&nbsp; &lt;!-- --&gt;</span><br /><br />File <strong>web.config</strong> is located in &lt;Sitebuilder root&gt;\Web\web.config on Parallels Plesk Sitebuilder server. <br />Where &lt;Sitebuilder root&gt; is Sitebuilder root directory. On publishing host the file is saved to site's publishing directory.<br /><br />For example file location on Parallels Plesk Sitebuilder server:<br /><br /><span style='font-family: courier new,courier;font-size: 12px;'>C:\Program Files\SWSoft\Plesk\SiteBuilder\Web\web.config</span><br /><br />File location on publishing host:<br /><br /><span style='font-family: courier new,courier;font-size: 12px;'>C:\Inetpub\vhosts\&lt;site&gt;\httpdocs\web.config</span><br />
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]]></description>
<author>Bezborodova Anastasiya</author>
<guid isPermaLink="false">9358 LastUpdated: 2009-05-15 07:49:53</guid>
<pubDate>2009-05-15 07:45:49</pubDate>
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