Parallels knowledgebase (KB) http://kb.parallels.com/ Parallels knowledgebase (KB) en Copyright 2008 Parallels Wed, 10 Sep 2008 00:00:00 +0600 Wed, 10 Sep 2008 00:00:00 +0600 rt-team@parallels.com <![CDATA[External system can not authenticate in POA using non-branded URL]]> http://kb.parallels.com/en/3988

External system can not authenticate in POA using non-branded URL

Article ID: 3988 
Last Review: Oct,6 2008
Author:
Last updated by: system APPLIES TO:
  • Parallels Operations Automation 2.6

Symptoms

An external system tries to register a session in POA using the following link
http://<ui>:8080/servlet/Sessions?event=login&user=<USERNAME>&password=<PASSWORD>
but gets
403 - ERROR:javax.servlet.ServletException: Can't login

Login and password are known to be valid.
 

Cause

Customers attached to brands can login using their branded URL only. This is default behaviour, but can be changed for enabling some special integration with external systems which do not operate with POA brands.
 

Resolution

To enable login from different brands, one should add the following string:

allow.login.from.different.brand=yes

to file
/usr/local/pem/ui/WEB-INF/conf/includes/custom.properties
and restart POA UI:
/etc/init.d/pemui restart
This should be done on the POA UI host.

Keywords: brand login allowed


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]]> 3626 LastUpdated: 2008-10-06 09:14:15 2008-03-05 23:48:32