Symptoms

The task "Create contact '<contact_name>' (id=<contact_id>)" fails with error:

Exception during execution of MPF request: 'Unknown error 0x80131600
[<response><errorContext description="This task does not support recipients of this type.
The specified recipient hosting.local/Hosting/Provider/S000<sub_id>/<contact_name> is of type MailContact.
Please make sure that this recipient matches the required recipient type for this task.
Cmdlet='Enable-MailContact' DomainController='DC01.hosting.local'
Identity='LDAP://CN=<contact_name>,OU=S000<sub_id>,OU=Provider,OU=Hosting,DC=hosting,DC=local'"
code="0x80131600" executeSeqNo="2"><errorSource namespace="Exchange 2007 Provider"
procedure="MailEnableContact"/><errorSource namespace="SW Managed Exchange"
procedure="MailEnableContact"/></errorContext></response>]'.

Cause

Previous MPF request did not perform a proper rollback action after a failure. Usually this issue can arise when connection between Exchange nodes and MPS server is not stable.

Resolution

To resolve such kind of issues, you should disable mail contact and re-run the task:

1. Login to any Exchange or MPS server as Exchange administrator and open Exchange Management Shell.

2. Use the following cmdlet to disable the contact:

3. Re-run failed task.