<?xml version="1.0" encoding="UTF-8"?>

<rss version="2.0"
 xmlns:blogChannel="http://backend.userland.com/blogChannelModule"
>

<channel>
<title>Parallels knowledgebase (KB)</title>
<link>http://kb.parallels.com/</link>
<description>Parallels knowledgebase (KB)</description>
<language>en</language>
<copyright>Copyright 2008 Parallels</copyright>
<pubDate>Wed, 10 Sep 2008 00:00:00 +0600</pubDate>
<lastBuildDate>Wed, 10 Sep 2008 00:00:00 +0600</lastBuildDate>
<webMaster>rt-team@parallels.com</webMaster>

<item>
<title><![CDATA[[FIX] I cannot reach my Plesk control panel running in the Virtual Environment (VE)]]></title>
<link>http://kb.parallels.com/en/1494</link>
<description><![CDATA[<div id="article">
	




	<div id="kb" class="kb">
		<div class="article-container">
			<h2 class="title">[FIX] I cannot reach my Plesk control panel running in the Virtual Environment (VE)</h2>
			<div class="ab-frame"><div class="bl"><div class="br"><div class="tl"><div class="tr"><!-- frame -->
				<div class="articleProperty">
					<div>Article ID: 1494&nbsp;</div>
					<div>Last Review: Mar,19 2009</div>
					<tr>
						<td>Author: </td>
						<td>Roman Basalyko</td>
					</tr>
					<br/>
					<tr>
						<td>Last updated by: </td>
						<td>Oleg Beznosov</td>
					</tr>
					<strong>APPLIES TO:</strong>
					<div class="articleApplies">
						<ul>
							<li>Parallels Plesk Panel for Windows</li>
						</ul>
					</div>
				</div><!-- articleProperty -->
			</div></div></div></div></div><!-- frame -->

			<div class="article-internal-flag"></div>

			<div id="article-content">
				<div class="article-part">
					<h2>Symptoms</h2>
					The <a href="http://kb.parallels.com../en/1524" title="http://kb.swsoft.com/en/1524">VZU35123</a> , <a href="http://kb.parallels.com../en/1525" title="VZU35125">VZU35125</a>&nbsp;&nbsp;&nbsp;Virtuozzo updates are installed.&nbsp; <br />When I try to reach the Plesk Control Panel, I get a &ldquo;Service Unavailable&rdquo; error message. <br />The Windows firewall with default Plesk setting is running inside VE.
				</div>
				<div class="article-part">
					<h2>Cause</h2>
					Since these updates impact the Plesk VZPP integration, it requires port 8880 for communication between VZPP and Plesk.&nbsp; Now, when you go to <a href="http://kb.parallels.comhttp://vps_ip:8443/">http://VE_IP:8443</a> you are redirected to VZPP which tries to reach Plesk by 8880 port. &nbsp;When the Windows firewall (which is managed through Plesk) has the default Plesk settings, it blocks this port and won&rsquo;t allow the VZPP to communicate with Plesk.&nbsp; It will return a &ldquo;Service Unavailable&rdquo; error message.
				</div>
				<div class="article-part">
					<h2>Resolution</h2>
					Open 8880 port inside the VE which has Plesk running inside of it.
				</div>
				<div class="keywords"><strong>Keywords:</strong> service unavailble reach Plesk</div>
			</div>
		</div><!-- article-container -->


			<br/><br/>

			<div id="SubscriptionLink24Article" class="subscriptionLink2">
<a href="http://kb.parallels.com/subscriptions/index.html?Type=Article&ArticleID=1494&ArticleLanguage=en&Product=&Category="><img src="http://kb.parallels.com/images/mail.png" width="15" height="15" alt="Subscription for changes to this article"></a>
<a href="http://kb.parallels.com/subscriptions/index.html?Type=Article&ArticleID=1494&ArticleLanguage=en&Product=&Category=">Subscription for changes to this article</a>

<script type="text/javascript">

$(document).ready(function() {
	$('#SubscriptionLink24Article a').each(function(){
		$(this).click(function(event) {
			event.preventDefault();
			MainPageContentHide();
			$('#subscription').html('');
			$.get('/Stuff/Subscription', {
													'Type' : 'Article',
													'ArticleID' : '1494',
													'ArticleLanguage' : 'en',
													'Product' : '',
													'Category' : ''
												}, function(data) {
																	$('#subscription').html(data);
																	$('#subscription').show();
																	SUBbuildsubmenus_product();
																});
		});
	});
});

</script>

</div>





	</div><!-- kb -->

</div><!-- article -->


]]></description>
<author>Roman Basalyko</author>
<guid isPermaLink="false">1133 LastUpdated: 2009-03-19 10:00:13</guid>
<pubDate>2008-10-06 09:11:30</pubDate>
</item>
</channel>
</rss>



