Symptoms

Source server has Plesk Migration agent installed. Plesk Migration Manager is installed on Plesk server. Plesk keeps displaying

Unable to upload scout: Unable to run migrmng: Unable to connect to remote host xxx.xxx.xxx.xxx. Please check if the remote server is available for connection and if the correct login and password are specified.

Resolution

To successfully utilize Plesk Migration Manager it's important to have the network setting configured correctly:

1. The following ports need to be open for PMM (add the required exceptions for firewall): 

For PMM:tcp 6489 (by default or other custom) 

For data transferring on Windows source servers:tcp 135tcp 139tcp 445udp 137udp 138

For data transferring on Linux source server:tcp: 22

2. Server's network settings. "Client for Microsoft Networks" and "File and Printer Sharing for Microsoft Networks" must be present.

Start, Settings, Network Connections, Local Area Connection click Properties button. "Client for Microsoft Networks" and "File and Printer Sharing for Microsoft Networks" should be present. If they are not, they need to be installed.

You can test connection to server with PMM Agent using

Start, Run,  type  \\хxх.хxх.хxх.ххх\c$ and hit Enter

where xхх.xхх.хxх.ххх is the IP address of the source server.

And if “Network sharing” ports are opened you can access windows administrator's share folders.