Search

Language:  
Search for:

  • Article for your preferred language does not exist. Below is international version of the article.
Available article translations:

How do I receive my no-charge upgrade key for Parallels Desktop 10?

APPLIES TO:
  • Parallels Desktop 10 for Mac
  • Parallels Desktop 9 for Mac
  • Customer Service and Licensing

Symptoms

I purchased Parallels Desktop 9 for Mac and activated within the Tech Guarantee 2014, however have not received my no-charge upgrade key for Parallels Desktop 10.

Resolution

Customers who purchased and activated a copy of Parallels Desktop 9 for Mac from the Parallels Online Store or an authorized reseller on or after August 1, 2014 through October 15, 2014, were eligible for an upgrade to the next version of Parallels Desktop for Mac at no charge, subject to certain conditions.

An upgrade key for Parallels Desktop 10 was sent to the email used for registration of Parallels Desktop 9 for Mac.

If you have not received your upgrade key, you may check your spam/junk email folder or your Parallels account, as your upgrade key for Parallels Desktop 10 was automatically registered there when issued.

Log in at https://account.parallels.com/ and select Parallels Desktop in the menu on top. If required, switch to Licenses tab. You will see all the license keys registered under your account, including the key for Parallels Desktop 10.




610e350010622289442e00b3900aeedc 1e5db16426987d561060acdf56d947b4 fb0e3c3e2247964007f03acae43ffd0d 33c4522b6fa9ca8e050f19b889fb58f1 48e7cf384e3b46432e32e6040476f122

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No
 
 
 
 
 
 
Desktop Virtualization
- Parallels Desktop 9 for Mac
- Parallels Transporter
- Parallels Desktop Switch to Mac Edition
- Parallels Desktop for Mac Enterprise Edition
- Parallels Management-Mac for Microsoft SCCM
Server Virtualization
- Parallels Cloud Server
- Parallels Containers for Windows 6.0
- Parallels Virtuozzo Containers
Automation
- Parallels Automation
- Parallels Automation for Cloud Infrastructure
- Parallels Business Automation Standard
- Parallels Virtual Automation
- Parallels Plesk Panel Suite
- Web Presence Builder
- Parallels Plesk Automation
- Parallels Small Business Panel
- Value-added Services for Hosters
- Parallels Partner Storefront
Services & Resources
- Cloud Acceleration Services
- Professional Services
- Support Services
- Training & Certification