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Parallels Desktop 7 for Mac does not start after upgrade to OS X Mountain Lion: You can't use this version of the application "Parallels Desktop.app"

APPLIES TO:
  • Parallels Desktop 7 for Mac

Note: This article is for Parallels Desktop 7 only. If you use Parallels Desktop 5 for Mac or Parallels Desktop 6 for Mac please refer to this article: http://kb.parallels.com/114410

Symptoms

You upgraded your Mac to OS X Mountain Lion and no longer can start Parallels Desktop 7 because of the error message:

You can't use this version of the application "Parallels Desktop.app" with this version of OS X.

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Cause

Parallels Desktop 7 for Mac is not updated to the latest build 7.0.15107.

Resolution

Download and install the latest Parallels Desktop 7:

  1. Download the update: http://kb.parallels.com/en/5802

  2. Run the downloaded file and install Parallels Desktop 7.0.15107.

Note: only Parallels Desktop application will be reinstalled, no virtual machines will be affected.




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