Search

Language:  
Search for:

Available article translations:

Parallels Desktop 3 to Parallels Desktop 4, 5, 6, 7 or 8 upgrade hangs

APPLIES TO:
  • Parallels Desktop 7 for Mac
  • Parallels Desktop 6 for Mac
  • Parallels Desktop 5 for Mac
  • Parallels Desktop 4 for Mac
  • Parallels Desktop 3 for Mac

Symptoms

The upgrade to Parallels Desktop for Mac 4, 5, 6, 7 or 8 from Parallels Desktop 3 is taking too much time. It just hangs.

Cause

Most of the time, this is caused by pop up window that is hiding behind the upgrade screen. Usually, it is either login screen, or Windows asking to reactivate.

Resolution

First, you'll need to switch to manual upgrade mode in order to continue.
Press "Ctrl+Cmd+Alt+R" buttons simultaneously and when prompted, hit "Yes" to switch.
You will see the pop up notice/message that is hiding behind the upgrade screen. Complete the action required (depending on the Windows message) and the upgrade will continue automatically.



33c4522b6fa9ca8e050f19b889fb58f1 1e5db16426987d561060acdf56d947b4 6c0bc137413ef2b485c9418f5dd9403a 279e509e1fbdf7d3ff4adbfcc21d2666 b0d2afa3ea1ba6ce10dddf5df618e6f6 1e0c43ccf6ca78fa6744efc9edbc0659 5de01269f8a616c8c62832c3bf8cb718

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No