Search

Language:  

Available article translations:

No Internet connection in Windows after updating Parallels Tools

Symptoms

There is no internet connection in the virtual machine after updating Parallels Tools.

Cause

3rd party network related drivers presence.

Resolution

  1. In Windows press CMD (Win) + R buttons > in the appeared search bar type in devmgmt.msc > click OK, it will get you to Device Manager

  2. Unwrap and check Network adapters and Other devices tabs contents, if you see any drivers with a yellow exclamation mark or if these adapters are not in the list of the built-in Parallels network adapters, please right click them and click Uninstall.

  3. Install Parallels Tools again.



FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No