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Some key combinations do not work in virtual machine if FileVault is enabled in Mac OS

APPLIES TO:
  • Parallels Desktop 7 for Mac Standard Edition
  • Parallels Desktop 6 for Mac Standard Edition
  • Parallels Desktop 5 for Mac Standard Edition

Symptoms

Some key combinations like CMD+TAB and CMD+Q are not working in your virtual machine.

Cause

That may happen because FileVault is turned on in System Preferences -> Security -> FileVault on Mac OS side.

Resolution

For the key combinations to work in case FileVault is enabled do the following in Mac OS:
  1. Go to System Preferences -> Universal Access -> Seeing;
  2. Mark the check-box next to "Enable access for assistive devices";
  3. Quit Parallels Desktop;
  4. Start Parallels Desktop.



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