Search for:

Available article translations:

Keyboard does not work in virtual machine if FileVault is enabled in Mac OS

  • Parallels Desktop 9 for Mac
  • Parallels Desktop 8 for Mac
  • Parallels Desktop 7 for Mac
  • Parallels Desktop 6 for Mac


The keyboard is not working in your virtual machine.


That might occur if the Parallels Desktop application is installed into your user home directory and FileVault is turned on in System Preferences -> Security -> FileVault on the Mac OS side.


For the keyboard to work when FileVault is enabled, please do the following in the Mac OS:
  1. Go to System Preferences -> Universal Access  (Accessibility in OS X 10.8.x) -> Seeing;
  2. Check the box next to "Enable access for assistive devices";
  3. Quit Parallels Desktop if it is running;
  4. Start Parallels Desktop.

Additional information

For the same reason as above some key combinations like "CMD+TAB" and "CMD+Q" may not work in your Parallels Desktop 5.0 virtual machine. See article #8635.

Search words:


b0d2afa3ea1ba6ce10dddf5df618e6f6 1e5db16426987d561060acdf56d947b4 33c4522b6fa9ca8e050f19b889fb58f1 1e0c43ccf6ca78fa6744efc9edbc0659 790d27220dd34433ff172f45c18cfb98 48e7cf384e3b46432e32e6040476f122

Was this article helpful?
Tell us how we may improve it.
Yes No