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How do I change the billing date for a particular subscription / customer?

Article ID: 859 
Last Review: Jul,11 2007
APPLIES TO:
  • HSPcomplete

RESOLUTION

You can change billing period of the subscription or/and billing date by generating a renewal order manually at Business Director > Billing Manager > Subscriptions > Select subscription > Generate renewal order screen.
Also you can change billing date for a particular Account at Business Director > Account Manager > Accounts > Select Account > Financial info. You may check this article in HSPcomplete Provider's Guide for detailed information regarding changing Billing day for a particular Account.

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