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Latest update of openssl breaks Parallels Panel

APPLIES TO:
  • Parallels Plesk 9.3 for Linux/Unix
  • Parallels Plesk 9.2 for Linux/Unix
  • Parallels Plesk 9.0 for Linux/Unix

Symptoms

The latest update of the openssl package from CentOS breaks Parallels Panel 9.x. The following errors are displayed in the /var/log/sw-cp-server/error_log file when the Panel is trying to start:

2010-03-29 11:21:22: (log.c.75) server started 
2010-03-29 11:21:22: (network.c.336) SSL: error:00000000:lib(0):func(0):reason(0) 
2010-03-29 11:24:33: (log.c.75) server started 
2010-03-29 11:24:33: (network.c.336) SSL: error:00000000:lib(0):func(0):reason(0) 
2010-03-29 11:24:33: (log.c.75) server started 
2010-03-29 11:24:33: (network.c.336) SSL: error:00000000:lib(0):func(0):reason(0) 
2010-03-29 11:31:29: (log.c.75) server started 
2010-03-29 11:31:29: (network.c.336) SSL: error:00000000:lib(0):func(0):reason(0) 
2010-03-29 11:31:29: (log.c.75) server started 
2010-03-29 11:31:29: (network.c.336) SSL: error:00000000:lib(0):func(0):reason(0)
 
As a result, the Panel is not working.

Resolution

The problem has been fixed since version 9.5.0.

Fixed Parallels Panel web-engine for version 9.3.0 is attached. Use the following instructions to install it:

1. Download the appropriate package using the wget utility. Example for CentOS 5 x86:
#wget -c http://kb.parallels.com/Attachments/12669/Attachments/sw-cp-server-1.0-6.201004011105.centos5.i386.rpm


A list of fixed packages:

CentOS 5 x86
CentOS 5 x86_64
CentOS 4 x86
CentOS 4 x86_64
RHEL 4 x86
RHEL 4 x86_64
RHEL 5 x86
RHEL 5 x86_64
Fedora 11 x86
Fedora 11 x86_64

2. Install the downloaded package. Example for CentOS 5 x86:
#rpm -Uhv sw-cp-server-1.0-6.201004011105.centos5.i386.rpm


Attachments:


c81e59b61af9dca603ba03b14aabe968 56797cefb1efc9130f7c48a7d1db0f0c 096219f1ba3f9ed7b5fcb848354b8215 9f8baf78266b4e54525d1c6bf06305a5 12c6f6bd6775cb701defb57d79fe96f6 5b3062eb55e955d8ca8051339fb09f69 8d9286f5cc87aae919f2a1703e913854

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