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In my Plesk for Debian interface the Spamassassin icon is greyed out on the Server page. When I try to install Spamassassin the interface says it is already installed. The key also supports Spamassassin.

Article ID: 826 
Last Review: Mar,16 2007
APPLIES TO:
  • Plesk for Linux/Unix

RESOLUTION

SYMPTOMS:

Spamassassin cannot be managed through Plesk CP. If you try statrt it via Plesk CP the error occurs:

    0: /opt/psa/admin/plib/common_func.php3:153
        psaerror(string 'Unable to make action: Unable to manage service by spamd: Unable to start service.')
    1: /opt/psa/admin/htdocs/server/restart_services.php:28

RESOLUTION: 

1. Make sure that SpamAssassin is enabled in "/etc/default/spamassassin". There should be the lines:

# Change to one to enable spamd
ENABLED=1

2. Try to run "$PRODUCT_ROOT_D/admin/sbin/packagemng" utility to update Plesk components list in the database.

3. Restart SpamAssassin and Plesk.


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