Errors occur when you try to install or update Parallels Desktop, create or open virtual machines, or load the required drivers to the guest OS.
Mac OS X system failure or incorrect software update may result in the inability to install Parallels Desktop or load system files properly. Working in Mac OS X for long periods of time without restart may lead to some minor glitches to appear in the system as a whole. In such cases, you might need to remove Parallels Desktop from your system completely and perform a clean installation.
Note: all your virtual machines will stay in place unaffected. The default location is ~/Documents/Parallels/*.pvm
Normally, running Uninstaller from Parallels Desktop installation package or from the installation disk allows you to remove application.
If you need extended removing, or if you cannot run Parallels Desktop uninstaller, the instructions below may help you:
Once again, make sure you have created a backup of your virtual machine.
Stop Parallels Desktop for Mac by quitting Parallels Desktop application
Stop Parallels services by running the commands below in Terminal application (/Applications/Utilities/Terminal). Press Return after entering each command to execute it.
Note: Please make sure to enter the commands exactly or copy and paste them. If entered incorrectly, commands can corrupt Mac OS X.
sudo launchctl stop com.parallels.vm.prl_naptd
sudo launchctl stop com.parallels.desktop.launchdaemon
Unload kernel extensions by executing the following commands in Terminal:
sudo kextunload -b com.parallels.kext.prl_hypervisor
sudo kextunload -b com.parallels.kext.prl_hid_hook
sudo kextunload -b com.parallels.kext.prl_usb_connect
sudo kextunload -b com.parallels.kext.prl_netbridge
sudo kextunload -b com.parallels.kext.prl_vnic
Remove Parallels Desktop for Mac from the hard disk by running the following commands in Terminal:
sudo rm -rf /Library/Parallels
sudo rm -rf /Applications/Parallels\ Desktop.app
sudo rm -rf /Applications/Parallels
sudo rm -rf /var/db/receipts/com.parallels.pkg.desktop.*
sudo rm -rf /Library/StartupItems/Parallels*
sudo rm -rf /Library/LaunchDaemons/com.parallels.desktop.launchdaemon.plist
sudo rm -rf /Library/LaunchAgents/com.parallels.desktop.launch.plist
sudo rm -rf /Library/QuickLook/ParallelsQL.qlgenerator
sudo rm -rf /Library/Spotlight/ParallelsMD.mdimporter
sudo rm -rf /System/Library/Frameworks/Python.framework/Versions/Current/Extras/lib/python/prlsdkapi
sudo rm -rf /etc/pam.d/prl_disp_service*
sudo rm -rf /usr/bin/prl_perf_ctl
sudo rm -rf /usr/bin/prlctl
sudo rm -rf /usr/bin/prlsrvctl
sudo rm -rf /usr/include/parallels-server
sudo rm -rf /usr/share/man/man8/prl*
sudo rm -rf /usr/share/parallels-server
- Restart your Mac.
Please be aware that existing virtual machines are not affected when uninstalling Parallels Desktop.
Note: If you need to remove global Parallels Desktop settings and preferences including data on registered virtual machines (but not the virtual machines themselves) and licenses, please execute the following command in Terminal:
sudo rm -rf /Library/Preferences/Parallels
For information on removing Parallels Desktop 3.0, please check KB 4709
For information on removing Parallels Desktop 4.0, please check KB 5714
For information on removing Parallels Desktop 6.0, please check KB 9087
For information on removing Parallels Desktop 7.0, please check 112189