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How to remove Parallels Desktop 5 completely

APPLIES TO:
  • Parallels Desktop 5 for Mac Standard Edition

Symptoms

Errors occur when you try to install or update Parallels Desktop, create or open virtual machines, or load the required drivers to the guest OS.

Cause

Mac OS X system failure or incorrect software update may result in the inability to install Parallels Desktop or load system files properly. Working in Mac OS X for long periods of time without restart may lead to some minor glitches to appear in the system as a whole. In such cases, you might need to remove Parallels Desktop from your system completely and perform a clean installation.

Note: all your virtual machines will stay in place unaffected. The default location is ~/Documents/Parallels/*.pvm

Resolution

Note: we strongly recommend that you make a backup of the virtual machine and backup of your Mac before proceeding.

Normally, running Uninstaller from Parallels Desktop installation package or from the installation disk allows you to remove application.

If you need extended removing, or if you cannot run Parallels Desktop uninstaller, the instructions below may help you:

  • Once again, make sure you have created a backup of your virtual machine.

  • Stop Parallels Desktop for Mac by quitting Parallels Desktop application

  • Stop Parallels services by running the commands below in Terminal application (/Applications/Utilities/Terminal). Press Return after entering each command to execute it.

    Note: Please make sure to enter the commands exactly or copy and paste them. If entered incorrectly, commands can corrupt Mac OS X.

    sudo launchctl stop com.parallels.vm.prl_naptd

    sudo launchctl stop com.parallels.desktop.launchdaemon

  • Unload kernel extensions by executing the following commands in Terminal:

    sudo kextunload -b com.parallels.kext.prl_hypervisor

    sudo kextunload -b com.parallels.kext.prl_hid_hook

    sudo kextunload -b com.parallels.kext.prl_usb_connect

    sudo kextunload -b com.parallels.kext.prl_netbridge

    sudo kextunload -b com.parallels.kext.prl_vnic

  • Remove Parallels Desktop for Mac from the hard disk by running the following commands in Terminal:

    sudo rm -rf /Library/Parallels

    sudo rm -rf /Applications/Parallels\ Desktop.app

    sudo rm -rf /Applications/Parallels

    sudo rm -rf /var/db/receipts/com.parallels.pkg.desktop.*

    sudo rm -rf /Library/StartupItems/Parallels*

    sudo rm -rf /Library/LaunchDaemons/com.parallels.desktop.launchdaemon.plist

    sudo rm -rf /Library/LaunchAgents/com.parallels.desktop.launch.plist

    sudo rm -rf /Library/QuickLook/ParallelsQL.qlgenerator

    sudo rm -rf /Library/Spotlight/ParallelsMD.mdimporter

    sudo rm -rf /System/Library/Frameworks/Python.framework/Versions/Current/Extras/lib/python/prlsdkapi

    sudo rm -rf /etc/pam.d/prl_disp_service*

    sudo rm -rf /usr/bin/prl_perf_ctl

    sudo rm -rf /usr/bin/prlctl

    sudo rm -rf /usr/bin/prlsrvctl

    sudo rm -rf /usr/include/parallels-server

    sudo rm -rf /usr/share/man/man8/prl*

    sudo rm -rf /usr/share/parallels-server

  • Restart your Mac.

Please be aware that existing virtual machines are not affected when uninstalling Parallels Desktop.

Note: If you need to remove global Parallels Desktop settings and preferences including data on registered virtual machines (but not the virtual machines themselves) and licenses, please execute the following command in Terminal:

sudo rm -rf /Library/Preferences/Parallels


For information on removing Parallels Desktop 3.0, please check KB 4709

For information on removing Parallels Desktop 4.0, please check KB 5714

For information on removing Parallels Desktop 6.0, please check KB 9087

For information on removing Parallels Desktop 7.0, please check 112189




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