Question
How to get Free Upgrade to Parallels Desktop 5.0 For Mac?
Resolution
Parallels is offering a Grace Period free upgrade for customers who purchased Parallels Desktop 4.0 for Mac as of October 1st 2009. The last day for claiming a free-of-charge upgrade is January 15th, 2010 for customers of Parallels Desktop 4 for Mac.
1. Purchased directly from Parallels at www.parallels.com (Element 5 or RegNow)
Customers who bought Parallels Desktop 4 for Mac directly from the Parallels website will automatically receive an email from Parallels with their unique upgrade key with 7 business days of the release of the new product
2. Purchased in Retail in the US and Canada
Customers who bought retail box or download version of Parallels Desktop 4.0 for Mac from a retailer (published by Nova Development) on October 1st 2009 or later need to claim their upgrade directly with Nova Development:
http://usa.novadevelopment.com/specials/parallels5/free_upgrade.aspx
3. Purchased from a Channel Partner/Reseller in EMEA and Other Countries
Customers who purchased Parallels Desktop 4.0 for Mac with a Reseller in EMEA have to submit their proof of purchase (invoice) that clearly states the date of the purchase (October 1st onwards). Please follow the URL below to to request your key by entering your serial number and uploading your proof of purchase:
http://www.parallels.com/keyfor5/request
NOTE: If you have Parallels Desktop 4.0 Switch To Mac Edition, please refer to:
http://kb.parallels.com/en/6868