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PSBM installer cannot find DVD-ROM.

Article ID: 6805 
Last Review: Oct,23 2009
Author: Kichigin Aleksey
Last updated by: Kichigin Aleksey APPLIES TO:
  • Parallels Server Bare Metal

Symptoms

Installation of Parallels Server Bare Metal (PSBM) starts successfully, but fails to find installer. The following error appears:

No Parallels Server CD was found which matches your boot media.

The issue can happen in the following conditions:

1. The server has two DVD-ROMs (internal and external);
2. Disk with PSBM installer is located in external DVD -ROM;

Resolution

To workaround the issue it is recommended to use internal DVD-ROM drive for PSBM installation.
If PSBM installation goes fine from external dive make sure the internal one does not contain any disks.


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