Symptoms
You have Japanese/Korean/Chinese languages set up for your profile. However, when you go to:Top > Billing Director > Receivables > Documents > Orders
and click Download PDF, you see garbled characters instead of hieroglyphics.
Cause
PDF generator in Parallels Business Automation - Standard provides the ability of printing HTML documents into PDF files.
By default, the htmldoc PDF generator is used in PBAS. The htmldoc PDF generator is a plain tool with rather restricted capabilities
which does not support multi-byte charsets (e.g., Chinese, Japanese, or Korean characters).
Resolution
Another PDF generator can be installed and plugged into Parallels Business Automation - Standard.PDF generator can be changed under Configuration Director > Miscellaneous Settings > PDF Generator Setup.
You may download another PDF generator from the Internet and indicate the path to its location in PDF Generator Setup.
Please refer to the following documentation article for more information:
download1.parallels.com/HSPcomplete/3.3/release/doc/PBA_PG/plugging_different_pdf_generator.htm