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BSOD 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA when starting Windows

Article ID: 6503 
Last Review: Sep,30 2009
Author: Ivan Chega
Last updated by: Ivan Chega APPLIES TO:
  • Parallels Desktop for Mac 3.x
  • Parallels Desktop for Mac 4.x

Symptoms

When you start your Windows in virtual machine you may get the following stop error on blue screen (BSOD):

0x00000050: PAGE_FAULT_IN_NONPAGED_AREA

Resolution

If you are using Boot Camp partition, please boot into Boot Camp natively and  check for any custom video drivers ( ATI or NVIDIA) installed.
If there are any of such drivers, please remove them.

If you are using a separate virtual machine and no custom drivers are installed, please increase video memory assigned to this virtual machine at least to 32 MB.
Also check Device Manager for any additional video adapters:

-    Start > Control Panel >System >Hardware tab > Device Manager
-    Expand Video Adapters and remove all except Parallels Video Adapter. (Right-click > Uninstall)


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