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When upload new banner it is not shown in Sitebuilder Wizard

Article ID: 6238 
Last Review: Jul,7 2009
Author: Bezborodova Anastasiya
Last updated by: Bezborodova Anastasiya APPLIES TO:
  • Sitebuilder 4.x for Linux/Unix
  • Sitebuilder 4.x for Windows

Symptoms

To change the banner I opened site in Sitebuilder Wizard and change to page Design. Then in section "Banners" on the right clicked button "Browse...", located new banner and then clicked button "Upload".

However new banner is not shown in the list of banners on page "Design" and in site preview. Why?

Cause

Old banner has been cashed in your web browser and new banner is not shown even it has been uploaded correctly.

Resolution

To see new banner that was uploaded on page "Design" you need to clear cache in your browser and reload the page. To reload the page with clean cache press button "Shift" in your keyboard, click right button on your mouce and press "Reload".


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