Search

Language:  

Available article translations:

I cannot register my Parallels Desktop for Mac key. This key is already registered.

APPLIES TO:
  • Parallels Desktop for Mac Home Edition
  • Parallels Access

Symptoms

I can't register my activation key. During registration I get the error message:

This key is already registered. The registration information was sent to the email address provided during registration.

Cause

The key is already registered.

Resolution

If the key is registered under one of your accounts, you should choose "Log in to an existing account" option in Parallels Desktop and log in to the account. The application will recognize the account and will not ask you to register the key anymore.

If you do not know the account the key is registered under, please contact Parallels Support and include the activation key in question and an invoice copy for the purchase of this key to your request.




a9c6e0b6a5209e617a7c0dd5eace86cf 1e5db16426987d561060acdf56d947b4 969a7877819c0830af8bf12fb58c1eef 7b79bc60d065460ca794ac1e48cbf81a

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No