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Problems with activation and registration of Parallels Workstation

Article ID: 6001 
Last Review: Oct,12 2009
Author: Daria Taranova
Last updated by: Daria Taranova APPLIES TO:
  • Parallels Workstation 4.x Extreme

Activation

For correct usage of Parallels Workstation two actions are required - Activation and Registration.

Activating Parallels Workstation means that you have inserted a license key in the correct field which allows you to run the software purchased. You can find an activation key printed on the cover of the installation CD.

Having activated your copy of Parallels Workstation, you can use virtual machines, install operating systems and various applications on them.


Actually, the activation procedure for Parallels Workstation is as follows:

When first started Parallels Workstation you need to enter a permanent Parallels Workstation Extreme activation key if not entered by a sales representative of Hewlet Packard company.

Common Errors

Below is the list of the most common error message displayed by activation of Parallels Workstation and their meanings:

"This key is invalid" - The key you entered is not a correct key for Parallels Workstation. Please check if you entered the correct key. There is some misspelling possible between "O" (the letter O), "0" (zero), "I" (the letter i), "1" (the number one).

"This key can not be used with ..." - The key inserted is not suitable for the current version or build of Parallels Workstation.

"This key is only suitable for (English / German / French, etc.) version of Parallels Workstation ..." - You have a localized version installed and try to activate it with a key that corresponds to a different language

Registration

After you have activated your copy of Parallels Workstation with a permanent activation key, you are recommended to register your copy of Parallels Workstation (in other words - to create your own account in the Parallels database and inform us about a license key you own).

With registration, you will be able to:

- download and install the latest Parallels Workstation updates

- contact the Parallels support team via email

- stay informed about Parallels news and announcements

- restore lost products keys, or stop using stolen product key


All these services, including the product key backup, are free of charge for the registered users of Parallels Workstation.


If you still experience any difficulties with upgrading, please, contact the Parallels Technical support Team:

1. submit a free e-mail support request (click on Free E-mail Support link)

www.parallels.com/support/extreme/request/

 

2. Purchase Phone support at

www.parallels.com/store/support/



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