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Parallels Workstation installation fails if Parallels Server was previously installed on this machine

Article ID: 5890 
Last Review: Oct,12 2009
Author: Ivan Chega
Last updated by: Ivan Chega APPLIES TO:
  • Parallels Server
  • Parallels Workstation

Symptoms

There was Parallels Server installed on the computer and removed with help of in-build uninstall wizard.
After that, when one tries to install Parallels Workstation on the same computer, the following error message is displayed:

"Parallels Workstation can not be installed on this computer. Please, uninstall Parallels Server and try again".

Installation fails.

Resolution

This problem happens because of incomplete deletion of Parallels Server and several keys left in the Registry.

To remove unnecessary keys, please, use Windows Installer Cleanup Utility as described in Microsoft Knowledgebase article:

support.microsoft.com/kb/290301




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