Parallels Virtualization and Automation Software

SYMPTOMS

For investigation purposes sometimes it is required to increase PIM (VZCP) log level.

RESOLUTION

To increase PIM's (VZCP) log level it's necessary to take the following steps on Virtuozzo node:

1. Open "C:\vz\root\1\C\Program Files\SWsoft\VZCP\etc\vzcpcon.conf" file in notepad;

2. Change the level value:



By default the level value is "1" which means minimum logging.
To get more details about a problem it's necessary to increase the log level to highest value "10".

3. Save the vzcpcon.conf file;

4. To apply the changes restart of "vzcpd" service is required:



As soon as investigation of the problem has been finished it is strongly recommend to return log level back to "1" and restart "vzcpd" service.

Note: Submit Support Issue wizard allows to collect and send all necessary log files to Parallels support team.