Parallels Virtualization and Automation Software

SYMPTOMS

Domain does have apache logs, however statistics for that period is not shown at http://DOMAIN/plesk-stat/webstat/ when access it through Domains -> DOMAIN -> Report -> Web Stats.

I even tried running Plesk utility statistics manually, however missing statistics was not included though.

CAUSE

Plesk utility statistics is launched from root crontab (crontab -l)

7       4       *       *       *       /usr/local/psa/admin/sbin/statistics >/dev/null 2>&1

or it is a daily task specified in /usr/local/etc/psa/plesk-cron.daily/50plesk-daily or /etc/cron.daily/50plesk-daily.

# install_statistics
/usr/local/psa/admin/sbin/statistics >/dev/null 2>&1

According to cron job statistics runs every day, it processes apache log file /var/www/vhosts/DOMAINS/statistics/logs/access_log and moves it to /var/www/vhosts/DOMAINS/statistics/logs/access_log.processed.N.gz then, next time statistics does not touch it.

If access_log was moved to  access_log.processed.N.gz. normal execution of statistics does not processes the log file anymore and records specified in it is not included.

RESOLUTION

Using instructions below you may force processing of files access_log.processed.N.gz to include statistics from there into domain''s Web Stats.

1. Change to the statistics directory of virtual host DOMAIN:

2. Backup old webstat directory just in case:

Note that that directory is shown on domain statistics oage. http://DOMAIN/plesk-stat, you may delete it after statistics reconfiguration.

3. Delete file webalizer.current and modify webalizer.hist, remove records for months you want to recalculate statistics for. For example to remove records for September:

4. Unpack the log archives:

and run webalizer to process logs access_log.processed.N,..., access_log.processed.1 and access_log.processed:

Note that order of apache logs is important, you should start processing them from the oldest log.

5. Run statistics to process access_log and regenerate indexes:

Additional information

Where /usr/local/psa is producs root directory and /var/www/vhosts is virtual hosts directory, refer to article http://kb.parallels.com/en/952 to locate the values specified in your system.