I get a blank page in Plesk Control Panel when try to update my license key with the Retrieve Keys button. What causes the problem and how do I resolve it?

Article ID: 5434 
Last Review: Oct,6 2008
Author: Bezborodova Anastasiya APPLIES TO:
  • Plesk 8.0.x for Linux/Unix
  • Plesk 8.1.x for Linux/Unix

Symptoms

If enable display_errors in Plesk PHP configuration file (/usr/local/psa/admin/conf/php.ini) the following error occurs in the Contorl Panel:

xmlrpc_client.c:675: assertion failed
xmlrpc_client.c:675: assertion failed
xmlrpc_client.c:675: assertion failed

Cause

Mysql service was down during Plesk Contorl Panel service start.

Resolution

Restart Plesk Contorl Panel to perform correct startup configuration.

~# /usr/local/psa/admin/bin/httpsdctl stop
~# /usr/local/psa/admin/bin/httpsdctl start
 
Keywords: license update


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