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I use eShop on my site but I cannot upload images to products.

Article ID: 5428 
Last Review: Jul,23 2008
APPLIES TO:
  • Sitebuilder 4.0 for Linux/Unix
  • Sitebuilder 4.1 for Linux/Unix
  • Sitebuilder 4.2 for Linux/Unix

SYMPTOMS

When adding new or editing an existent product in eShop I can browse and upload an image with Upload button. Sitebuilder
wizard generates "Operation has been completed" and there are no errors, however the image is not uploaded actually.

CAUSE

Sitebuilder server canot resolve itself.
~# sb_config --help | grep sb_hostname
 --sb_hostname        Sitebuilder virtual host name [sitebuilder.your-domain.com]
~#

~# ping sitebuilder.your-domain.com
ping: unknown host sitebuilder.your-domain.com
~#

RESOLUTION

It is required that Sitebuilder server is able to resolve itself.

As a workaround you may add the appropriate record into /etc/hosts on Sitebuilder server:

/etc/hosts
..............
IP_ADDRESS sitebuilder.your-domain.com
.............


Where IP_ADDRESS is IP address of Sitebuilder virtual host, it can be get with help of sb_config:

~# sb_config --help | grep sb_host_ip
 --sb_host_ip         Create virtual host on the specified IP [IP_ADDRESS]
~#

Additional information

 
Keywords: eShop; image; upload; module

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