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VPS migration fails

Article ID: 5413 
Last Review: Jul,07 2008
APPLIES TO:
  • Parallels Automation (PEM)

SYMPTOMS

Task for VPS migration fails with message : ExSystem: ERRCODE 5000 ERRCODE_MINOR -5 VZALib error, code: -5, msg: Can't parse vzagent message 

CAUSE

This is a known issue of Parallels Infrastructure Manager 4.0 (ID: 115172). Parallels is aware of this issue and would make a hotfix available - PIM 4.0 hotfix 05 should be installed to resolve this issue.

Keywords: vps PIM compatibility mode

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